Refund and Returns Policy

Return and Refund Policy

Last updated: January 10, 2024
Thank you for shopping at Web Solutions PR.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to WEBSPR, LLC., San Juan, PR 00921.
  • Goods refer to the items offered for sale on the Service.
    Orders mean a request by You to purchase Goods from Us.
    Service refers to the Website.
  • Services refer to intangible activities, amenities, benefits or assistance provided to You.
  • Website refers to Web Solutions PR, accessible from https://websolutionspr.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You ordered Goods or on which a third party you have appointed, who is not the carrier, takes possession of the delivered product.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods(If apply). We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods/Services to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days.
  • The Goods are in the original packaging.
  • The Services were not provided.

The following Goods cannot be returned:

  • The supply of Goods or Services made to Your specifications or clearly personalized (ex. Logos, Web Designs, Copyrighted Content, Graphic Design)
  • The supply of Goods or Services which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods or Services which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods or Services which are, after delivery, according to their nature, inseparably mixed with other items.
  • Pre-ordered third-party subscriptions or external acquisitions.
  • 50% deposit for service of previously requested personalized goods and services.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods and Cancelling p

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

refunds@websolutionspr.com

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email: refunds@websolutionspr.com
Visiting our website: https://websolutionspr.com/refunds
Calling phone number: 1-939-318-8699

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